Legal

Privacy Policy

This Privacy Policy explains how CauseCounter handles information collected through this website.

Information we collect

We collect account and contact details, challenge and team information, activity entries, public comments and high fives, private notes visible only to the participant, and donation details such as donor name, email, amount, message, recipient, and payment status. Our hosting provider may also process routine technical information such as your IP address, browser type, device information, and request logs for security and website operation.

How we use information

We use your information to respond to your inquiry, discuss CauseCounter services, provide customer support, protect the website from misuse, and maintain our business records.

How information is shared

We do not sell your personal information. We may share it with service providers that help us host the website, deliver email, process payments, operate our business, or comply with law. Payment providers process payment credentials under their own privacy terms. These providers may use information only to perform services for us or as legally required.

Retention and security

We retain inquiry information only as long as reasonably necessary for the purposes described above, our business records, and legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to update or delete the personal information you submitted, subject to legal and operational retention needs. You may also ask us to stop non-essential communications.

Children

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this form.

Changes

We may update this policy from time to time. The updated date above will show when the latest version took effect.

Contact

Privacy questions or requests may be sent to ryan@ownerally.com.